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Privacy Policy

Last updated: December 28, 2025

1. Introduction

Sideline ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our team management platform.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

  • Name, email address, phone number
  • Player information (name, date of birth, medical information)
  • Payment information (processed securely through Stripe)
  • Communication preferences

2.2 Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process player registrations and payments
  • Send transactional emails and notifications
  • Respond to your comments and questions
  • Detect, prevent, and address fraud and security issues
  • Comply with legal obligations

4. Information Sharing and Disclosure

4.1 With Your Organization

Your information is shared with the sports organization you are affiliated with (coaches, administrators) to facilitate team management and communication.

4.2 Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Stripe: Payment processing
  • Supabase: Database and authentication services
  • Resend: Email delivery

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our Service
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Player and registration data is typically retained for 7 years after a player's last active season for record-keeping purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Objection: Object to processing of your personal information

To exercise these rights, please contact us at support@trysideline.com.

8. Children's Privacy

Our Service is designed for use by parents and guardians on behalf of minors. We do not knowingly collect personal information directly from children under 13 without parental consent. If you believe we have collected information from a child without proper consent, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your session and authentication
  • Remember your preferences
  • Analyze Service usage and performance

You can control cookies through your browser settings, though disabling cookies may affect Service functionality.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@trysideline.com

13. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to request deletion of your personal information.